Privacy Policy
Last Updated: January 2026
Ganges Lounge ("we," "us," "our," or "Company") operates the website gangeslounge.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit forms on our site, we may collect your name, email address, and other contact details.
- IP Address: We automatically record your Internet Protocol (IP) address for security and analytics purposes.
- Cookies: We use cookies to enhance your browsing experience and track user behaviour (see Cookie Policy section below).
- Usage Data: We collect information about how you interact with our site, including pages visited, time spent, and referral sources.
- Device Information: We may collect data about your device type, browser type, and operating system.
How We Use Information
We use the information we collect for the following purposes:
- Analytics and site performance monitoring
- Affiliate tracking and commission calculation
- Site improvement and personalisation
- Marketing and promotional communications (with your consent)
- Security and fraud prevention
- Compliance with legal obligations
Cookie Policy
Our website uses cookies to improve user experience and track affiliate conversions. Types of cookies we use include:
- Essential Cookies: Necessary for site functionality.
- Analytics Cookies: Track user behaviour and site performance (e.g., Google Analytics).
- Affiliate Cookies: Track referrals and conversions from partner casinos and betting sites.
- Preference Cookies: Remember your user preferences.
- Marketing Cookies: Used for targeted advertising.
You can control cookie settings through your browser preferences or opt out of non-essential cookies. Please note that disabling certain cookies may affect site functionality.
Third-Party Links
Ganges Lounge contains links to external websites, including online casinos, betting sites, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party sites. We recommend reviewing their respective privacy policies before providing any personal information. Our inclusion of links does not constitute endorsement or approval of their privacy practices.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of personal data we hold about you.
- Right to Rectification: Request correction of inaccurate personal data.
- Right to Erasure: Request deletion of your personal data, subject to legal exceptions.
- Right to Restrict Processing: Request limitation of how we process your data.
- Right to Data Portability: Request your data in a portable format.
- Right to Object: Object to certain types of processing, including direct marketing.
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us using the details in the Contact Us section below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data and our legal obligations:
- User account information: Retained for the duration of your account, plus 2 years after closure.
- Analytics data: Typically retained for 14 months.
- Affiliate tracking cookies: Typically retained for 30-90 days.
- Marketing data: Retained until you unsubscribe.
We will delete data when no longer necessary, unless we are required to retain it by law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
We will respond to your request within 30 days or as required by applicable law. If you are dissatisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
This Privacy Policy was last updated in January 2026 and may be updated periodically. We encourage you to review this page regularly for changes.